Wear it, wash it, try it with your own hijabs on an ordinary day. If it is not right for you, tell us within 60 days of delivery and we will refund you in full. No explanation needed, and it does not have to come back unworn.
Email info@prestigeamsterdam.com with your order number and we will confirm your return. Then send it to:
Hala Returns
Reguliersdwarsstraat 1B
1017 BJ Amsterdam
Netherlands
Please include your order number in the parcel so we can match it to you. You cover the cost of sending it back, and we would suggest a tracked service — until it reaches us, it is your parcel.
Once your return arrives we refund you within 14 days, to the card or account you paid with. Since delivery is free, your refund is the full amount you paid. We do not charge a handling or restocking fee.
If your Crown arrives damaged, faulty, or is not what you ordered, email us and we will replace it or refund you in full, including postage. That applies however you return it and is not limited to the 60 days above.
Every Hala Crown also carries a 2-year warranty against manufacturing defects.
Separately from our 60-day guarantee, customers in the EU and UK have a statutory right to withdraw from the purchase within 14 days of delivery, for any reason. You then have a further 14 days to send the item back. Our guarantee is longer and more generous, so in practice you will use that — but this right is always there and nothing on this page reduces it.
You do not have to use this form. An email is enough.
To Prestige (trading as Hala), Reguliersdwarsstraat 1B, 1017 BJ Amsterdam, info@prestigeamsterdam.com —
I hereby give notice that I withdraw from my contract for the sale of the following goods:
Ordered on: ____ · Received on: ____
Name: ____
Address: ____
Order number: ____
Date: ____
Email info@prestigeamsterdam.com and we will help.